FAQS
Please read through these frequently asked questions before contacting with any queries as we should be able to answer it here!
How much is bottomless & what's included?
Bottomless is £25pp & includes 90 minutes of unlimited Prosecco, sangria, draught beer, bellinis or mimosas. No food is included & you must choose one drink option. You can find out more here.
How do I change or cancel my booking?
If you need to edit your booking, please do so from your confirmation email. You can find it by searching for ‘DMN confirmation’ & selecting ‘change’ or ‘cancel’ from the email.
If there is no option to do this, please reply to the email & we will make the change for you.
Will you hold my table if I'm running late?
We will hold your table for up to 15 minutes – Please do not contact us to let us know.
If you are running more than 15 minutes late, we will give your table away & try to accommodate you when you arrive. Please do give us a call to let us know – Our phone numbers are here.
How do I make a booking for 11 people or less?
You can make a reservation here.
How do I book groups of 12 or more?
If you know what you’re looking for & are a group of 12 or more, please book here. If you would like more detail on parties at Megan’s or are looking to enquire about a private hire, please email parties@megans.co.uk & our chief party organiser will be in touch soon.
For groups of 12 or more, we require a pre-order from our party menu & a card authentication for £10pp. No money will be taken from your card unless you cancel with less than a week’s notice or do not show up.
Fore more info, visit our parties page here.
Are you dog friendly?
Yes, all of our restaurants are completely dog friendly inside & outside! We accept well-behaved dogs of all sizes. We have dog beds, bowls & treats.
We are currently working on a doggy menu. Updates to follow.
Are you suitable for veggies & vegans?
Yes, we have lots of veggie & vegan options! You can filter on our menus.
Do you have gluten free options?
Yes we do! We have gluten free bread as an option for no charge. You can take a look at our allergen guide here & filter by allergen.
Please read our disclaimer & ensure that you inform a team member.
Is your food halal?
Can I see your allergen guide?
If you have any allergies or dietary requirements, let your server know & look through our allergen guide before ordering. We use all 14 allergens & not all will be noted on our menu. Click here to see our allergen guide.
Ensure you read our disclaimer & inform a team member.
What's included in Happy Hour?
Happy Hour & Night Cap are available Monday to Friday 4-7pm & everyday from 9pm. Enjoy £5 cocktails, draught beer, hard sodas & more… Cheers to that!
Please note that Happy Hour & Night Cap are available at The Terrace on Clapham Common from 3-6pm & every day from 9pm.
What times are brunch, lunch & dinner?
Brunch is available from when we open until 3pm, lunch is available from 11am & our evening menu begins at 3pm.
How can I email you?
If you want to get in touch with us, please contact us here.
I am a supplier. How can I send you samples?
We love to support small & local businesses. If you are interested in stocking your products then please email suppliers@megans.co.uk
How do I speak to the restaurant?
You can find each restaurant’s phone number on their locations page here.
Is The Terrace on Clapham Common open?
The Terrace on Clapham Common is open, in collaboration with our friends at Prime Time! You can purchase tickets to our launch weekend here.
Do you accept cash?
No, we are cashless so accept card payments only.
Do you accept Amex?
We don’t accept payments via Amex.
